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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to press the Help button, which is present on each page. A popup will appear. It contains thorough information about all the actions that you can perform on the page in question. Each pop-up window opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast range of instructional video clips illustrating how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than just reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by simply watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our extensive Frequently Asked Questions section, which covers questions asked by actual people and offers real solutions. We regulary "revamp" our Frequently Asked Questions section with new entries so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions section either, you can contact our excellent team of customer service technicians available 24/7/365 and eager to help you with any query. Each trouble ticket you open will be replied to within 1 hour (the average ticket response time being just 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269238

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com